His little brother's computer had over 11,000 corrupted files on it. It took 5 hours to clean on Saturday, and they still probably won't get service back until today or tomorrow.
On top of that, the poor Bibble is also experiencing technical difficulties with his own machine, some sort of fiasco involving a new bit of memory and the computer refusing to boot. Even if the Internet returns today, he may not.
And now you know. Bare with him, it's not been an easy time. :(